Why does my computer reboot when using Nik Collection 7 plug-in for Adobe Lightroom Classic on latest updates of macOS 14 Sonoma?

This information applies to all versions

Following the release of macOS 14.1 Sonoma, an issue has been identified that causes system instability, specifically freezing or crashing, when certain software combinations are executed. This problem may manifest when Nik Collection plugins are initiated via Adobe Lightroom Classic.

This issue originates from the macOS operating environment and is not attributable to any deficiencies within our software.

We recommend that users stay updated with Apple’s releases for potential solutions to this issue. In the interim, to avoid these complications if you are affected, consider using different settings for GPU acceleration in Adobe Lightroom settings, or launching Nik Collection plugins through Adobe Photoshop or using them as standalone applications.

For further assistance or to address any queries, please contact our customer support team without hesitation.

To get help from DxO Support Team directly from this page, please click on this link.

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