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I have the download link, but I’m not able to download my software.

There are a few possible reasons why this is happening:

1. When you click on the link, you see a message that the file cannot be found or that the server cannot be reached.

=> What to do: Our server may be busy. Please try again!

 

2. You click on the link, but nothing happens or you see an error message.

=> What to do: Try to copy and paste the link directly into your browser's address bar.

 

3. You only see the code and there is no download link.

=> What to do: Try a using a different browser, such as Safari, Chrome, or Internet Explorer. 

Please contact us if you still have problems getting your software.

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