Your version of DxO OpticsPro is most likely outdated.
Within DxO OpticsPro select Check For Updates - found under the Help menu on Windows and the DxO OpticsPro menu on Mac - and install the latest update if there is one available.
If your copy of DxO OpticsPro is up-to-date, then most likely you own an older release (i.e. DxO OpticsPro 8, 9 or 10 while the latest is 11) which does not support your camera or your lens. We suggest that you download a trial version of DxO OpticsPro 11 to check whether your body-lens pair is supported.
You can purchase and upgrade to the latest major version from your customer account at a discounted price. Please note that upgrade pricing is only available if you own a paid license of DxO OpticsPro.