Follow

What do the statuses of my order mean (completed, canceled, closed, declined)?

There are several order statuses you may see in your account to help you track your order:

  • Canceled: Incomplete or unsuccessful transaction.
  • Closed: This status indicates that a customer has received a full refund.
  • Completed: The order is created, paid, and provided to the customer.
  • Declined: Order has been canceled or the payment has been refused.
Was this article helpful?
0 out of 0 found this helpful
Have more questions? Submit a request

Comments