Unable to process an image in DxO PhotoLab

This information applies to version(s): 4, 5

 

Solution:

Please start DxO PhotoLab as administrator by right-clicking its icon and going to "Run as administrator" and try again to process

 

If this works, then please check if Garmin or Binisoft are installed on your machine. If yes, please update these softwares to the latest version.

You can also go to the properties of DxO PhotoLab and choose "run this program as administrator"

 

If this does not work, then please check if the avast antivirus is installed

In the Avast preferences, please add as an exclusion in the "suspect actions agent" these exceptions:

"C:\Program Files\DxO\DxO PhotoLab 4\DopCor.exe"

"C:\Program Files\DxO\DxO PhotoLab 5\DopCor.exe"

"C:\Program Files\DxO\DxO PhotoLab 4\DxO.PhotoLab4.exe"

"C:\Program Files\DxO\DxO PhotoLab 5\DxO.PhotoLab5.exe"

 

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