"This app can't run on your PC" (Windows)

This information applies to version(s): 5

Please visit the following article here to ensure compatibility first.

If compatible, verify the size of your download to be no less than 829,8 MB by right-clicking on it and selecting properties. If your installer is smaller, your download may have been interrupted.

Try the following:

• Disable antivirus if you have one running
• Download the installer again