1. Help center
  2. DxO PhotoLab
  3. Error conditions & messages FAQs

DxO PhotoLab was unable to start. This is usually because DirectX is not properly installed

This information applies to version(s): 1, 2, 3, 4

 

1 / Go to the website of the manufacturer of your graphics card, download and install the latest driver for your graphics card


2 / Rename the file:
"C:\Windows\System32\D3DX9_42.dll" in "C:\Windows\System32\D3DX9_42.dllold" and install DirectX 9.1c and DirectX 11

Was this article helpful?

0 out of 15 found this helpful

Related articles

You haven't found the answer to your questions?

You can send us a request
Send a request