What does the status of my order mean (completed, pending, closed, or declined)?

There are several order statuses you may see in your account to help you track your order:

  • Pending: Incomplete, pending, or unsuccessful payment. (this status is temporary)
  • Closed: This status indicates that the customer has received a full refund.
  • Completed: The order is created, paid, and provided to the customer.
  • Declined: Order has been canceled, or the payment has been refused.

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