What does the status of my order mean (completed, pending, closed, or declined)?

There are several order statuses you may see in your account to help you track your order:

  • Pending: Incomplete, pending, or unsuccessful payment. (this status is temporary)
  • Closed: This status indicates that the customer has received a full refund.
  • Completed: The order is created, paid, and provided to the customer.
  • Declined: Order has been canceled, or the payment has been refused.

Was this article helpful?

51 out of 110 found this helpful

You haven't found the answer to your questions?

You can send us a request
Send a request