Why am I seeing the following error message? "There is a problem with this Windows installer package. A script required for this install to complete could not be run."

This information applies to version(s): 1, 2, 3, 4, 5, 6

Please proceed as follows:

  1. Click Start> Programs> Accessories.
  2. Right-click on Command Prompt, select "Run as administrator".
  3. If you get C:\Windows\SysWow64>, go to step 4. Otherwise, enter the following text, including the quotation marks, and press Enter: cd "% systemroot%\SysWow64"
  4. Then type regsvr32 jscript.dll and press the Enter key.
  5. Then try reinstalling DxO PhotoLab

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