Why is there a magenta cast on my images when I use DeepPRIME XD denoising after upgrading to macOS Ventura on my M1 & M2 Mac? (macOS only)

This information applies to version(s): 6

MacOS 13 (Ventura)  introduced a regression which gives images exported using Apple Neural Engine cores in all M1 & M2 Macs a magenta tinge.

We are in contact with Apple about this issue. At the moment it’s unclear whether this will be fixed by Apple, or if we’ll be able to offer a solution.

In the meantime please use this workaround to continue using DeepPRIME XD:

Go to DxO PhotoLab’s preferences and under “Advanced/DeepPRIME acceleration”, choose the option “GPU Apple M1" (or M2) instead of “Apple Neural Engine.

 

Was this article helpful?

10 out of 12 found this helpful

You haven't found the answer to your questions?

You can send us a request
Send a request