New customer account/shop FAQs
- I want to buy your software, how can I create a customer account?
- Why are my order histories and invoices prior to 8 April, 2021 missing from my customer account?
- How to purchase an upgrade with my new customer account?
- What do the statuses of my order mean (completed, canceled, closed, pending)?
- I placed an order but something went wrong, how can I see if my order is complete?
- How do I recover my abandoned cart?