Upgrades & purchases FAQs
This section will answer questions about upgrading our software as well as questions related to product purchases.
- What is a Lifetime License?
- As new Professional customer from the UK, how can I purchase successfully?
- Where can I get my activation codes, upgrade options (if available), and download links for my software?
- I bought DxO software from one of your resellers, and I have the wrong activation code. What should I do?
- I bought DxO software online, but I didn't receive an activation code. What should I do?
- Which payment methods are possible?
- Where can I get statements for purchases I've made?
- What are the differences between the two new DxO FilmPack 5 editions ?
- Do I need to buy a DxO FilmPack 5 ESSENTIAL or ELITE edition license to get the standalone version if I've already bought the plugin for DxO OpticsPro 10 ?
- Can I upgrade my gift license to the most recent version?
- If I already own a single piece of DxO software, can I upgrade to the suite?
- If I purchase any of the software now, can I install/activate some time in the future?
- What is your refund policy for DxO software?