Go to DxO.com
Installation / Activation FAQs
-
I am upgrading my DxO PhotoLab: is my data automatically migrated?
-
I have the ESSENTIAL Edition of my DxO software, but it still shows the option to activate in the drop down menu. Why?
-
I am upgrading my DxO PhotoLab. Do I need to first remove the previous version of DxO OpticsPro/DxO PhotoLab I have installed on my system in order to install DxO PhotoLab?
-
Can I uninstall an earlier version of DxO OpticsPro/DxO PhotoLab after I install DxO PhotoLab?
-
What is the "Product improvement program?"
-
I tried a demo of an earlier version of DxO OpticsPro/DxO PhotoLab and it has expired. Can I try the demo of DxO PhotoLab for a full 30 days?
-
I still see the "Activate DxO ViewPoint" dialog in DxO PhotoLab after I activated it. Why?
-
Can you add more time to my software trial period?
-
How do I activate trial versions of the DxO software?
-
I am getting an activation error. What should I do?
-
Can the DxO software be activated through a proxy?
-
I just purchased DxO software and my license key won't work.
-
On how many computers can I install and activate DxO PhotoLab?
-
I registered for a gift license, but I never received my activation code. What should I do?
-
I am out of activations for my DxO software. What should I do?
-
If I uninstall the DxO software from my current computer, will that automatically release the activation for use on my new computer?
-
If you have not been able to register your product license, have you decreased the level of protection of your antivirus program?
-
After I activate the newest version of software, can I uninstall the older versions?
-
Should I uninstall the demo version in order to use the full version?
-
I upgraded from ESSENTIAL Edition to the ELITE Edition, but it still says I have the ESSENTIAL Edition. What should I do?
-
I am out of activations for my DxO software's GIFT license, can I get more activations?
