My license cannot be validated or my version of the software cannot be recognized, why?

This information applies to all versions

A software recognition error could potentially arise from various issues, including system or software corruption, which might stem from hardware malfunctions or software discrepancies.

To get help from DxO Support Team directly from this page, please click on this link.

This message can also arise if your software is not legitimate.

Using or buying unauthorized software exposes you to malware and viruses that could damage your equipment and lead to the loss of data or sensitive information. Protect yourself and stay safe by ensuring that your software is genuine. Genuine DxO Software is exclusively available via our online shop.

To visit our Online Shop directly from this article, please click on this link.

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