Go to DxO.com
Error Conditions & Messages
-
Why do I see the error message "Close application: Photoshop Elements File Agent" when I try to install Nik collection, even though Photoshop Elements is not currently running?
-
Instructions NikCleanup Tool. (Windows only)
-
I want to (re)install Nik Collection, but get a message, that the same version is already installed. (Windows only)
-
Adobe Lightroom Issues: My plug-ins do not appear in Adobe Lightroom Classic CC after installing. How do I fix this?
-
My plug-ins do not appear in Adobe Photoshop after installing. How do I fix this?
-
Instructions Nik CleanupTool. (macOS only)
-
Adobe Lightroom Issues: When I tried to launch a plug-in from Adobe Lightroom Classic CC, I received the error “could not load image.”
-
I get an error showing not enough RAM to run Nik Collection.
-
Adobe Photoshop Issues: When I click OK in the plug-in, two new layers are created and my edits are applied twice. How can I resolve this?
-
HDR Efex Pro plug-in does not appear in Adobe Lightroom after installation.
-
Nik Dfine or Sharpener corrections produce artefacts. (macOS only)
-
Why do I see "error code 34" when I try to activate Nik Collection?
-
Adobe Lightroom Issues: Why will my plug-ins not open from Adobe Lightroom Classic CC, even though they show up in the Edit In menu?
-
Adobe Photoshop is freezing, when I open one of your plug-ins. (message Photoshop not responding).
-
Big squares are appearing on my picture i.e. in HDR Efex, why so?
-
Adobe Photoshop Issues: When I tried to launch a plug-in from Adobe Photoshop, I received the error that the plug-in was “not currently available.” What does this mean?
-
From the selective tool I selected a Nik filter, but it won't open?
-
Adobe Photoshop issues: When I click OK in the plug-in, no change is made in Adobe Photoshop. Why not?
-
Image does not appear in Lightroom after clicking "SAVE" in the HDR Efex Pro interface.
-
Nik Collection is not available in DxO PhotoLab. (Windows only)
-
I can't open my black and white photos and get the message “not currently available.” What does this mean?
-
The bokeh effect of Analog Efex turns the image into large squares. (macOS only)
-
Why am I getting a red square over my image?
