Some of my resulting images are black and/or show artifacts after processing with DeepPRIME or DeepPRIME XD.

This information applies to versions 4 and newer (Windows only)

Please verify that you have installed the latest drivers for your graphics card.

We strongly recommend you load GPU drivers directly from the manufacturer and consult their web pages regularly.

If this does not help, please contact our customer support for further assistance.

Please click this link to request help from the DxO Support Team.

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