Installing & Activating
-
Error message “invalid code” during activation
-
I want to (re)install, where can I load my software?
-
I have run out of activations for my DxO software's GIFT license: can I add more activations?
-
If I uninstall the DxO software from my current computer, will that automatically release the activation for use on my new computer?
-
How many computers can I install DxO PhotoLab on? Can I use it on Mac and PC with the same license?
-
I would like to transfer my licence to a new computer, how can I deactivate my licence from the old one?
-
Can I uninstall an earlier version of DxO PhotoLab after I installed a newer version of DxO PhotoLab?
-
Do I need to uninstall the demo version before upgrading to the full version?
-
How do I reinstall the DxO PhotoLab plug-in for Adobe Lightroom ?
-
I am out of activations for my DxO software. What should I do?
-
How do I activate trial versions of the DxO software?
-
I am upgrading my DxO PhotoLab: is my data automatically migrated?
-
I bought an Elite upgrade licence but I can still see my Essential version, how can I activate it?
-
Does DxO PhotoLab require internet access?
-
I am seeing an activation error. What should I do?
-
I am upgrading my installation of DxO PhotoLab. Do I need to remove the currently installed version of DxO PhotoLab before installing the new one?
-
How can I migrate my custom presets from a previous version of DxO OpticsPro (>7) to DxO PhotoLab?
-
How can I migrate my database from DxO OpticsPro (>7) to DxO PhotoLab?
-
Can the DxO software be activated through a proxy?
-
The download process stopped before it had completed. What should I do?
-
I'm seeing a message which says that "VCruntime140_1.dll" is missing. How can I replace it? (Windows only)
-
Can you add more time to my software trial period?
-
How do I prevent the error message “Another installation is in progress” when installing DxO PhotoLab? (Windows only)