Installing & Activating
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After I activate the newest version of software, can I uninstall the older versions?
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I have run out of activations for my DxO software's GIFT license: can I add more activations?
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If I uninstall the DxO software from my current computer, will that automatically release the activation for use on my new computer?
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How many computers can I install DxO PhotoLab on? Can I use it on Mac and PC with the same license?
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I would like to transfer my licence to a new computer, how can I deactivate my licence from the old one?
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Can I uninstall an earlier version of DxO PhotoLab after I installed a newer version of DxO PhotoLab?
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Do I need to uninstall the demo version before upgrading to the full version?
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How do I reinstall the Adobe Lightroom PhotoLab plug-in?
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I am out of activations for my DxO software. What should I do?
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How do I activate trial versions of the DxO software?
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I am upgrading my DxO PhotoLab: is my data automatically migrated?
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I bought an Elite upgrade licence but I can still see my Essential version, how can i activate it?
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Does DxO PhotoLab require internet access to activate?
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Will "Mixpanel" access my private files and information?
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I am seeing an activation error. What should I do?
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I am upgrading my installation of DxO PhotoLab. Do I need to remove the currently installed version of DxO OpticsPro/DxO PhotoLab before installing the new one?
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How can I migrate my custom presets from a previous version of DxO OpticsPro (>7) to DxO PhotoLab?
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How can I migrate my database from DxO OpticsPro (>7) to DxO PhotoLab?
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Can the DxO software be activated through a proxy?
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Why can't I download the software? The download process stopped before it had completed.
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Why do I see an error message advising that the file “cannot be opened because Apple can not check against vulnerable software…” when trying to install under Mac OS Catalina or Big Sur?
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I have the ESSENTIAL Edition of my DxO software, but it still shows the option to activate in the drop down menu. Why?
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I'm seeing a message which says that "VCruntime140_1.dll" is missing. How can I replace it?
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Can you add more time to my software trial period?
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How do I prevent the error message “Another installation is in progress” when installing DxO PhotoLab?