Go to DxO.com
DxO PhotoLab
DxO PhotoLab documents
General Product Information
Show all
-
What are the new features of DxO PhotoLab 6?
-
What color space does DxO PhotoLab use?
-
Are Perspective Tools available in DxO PhotoLab ?
-
What are the differences between the Essential and Elite Edition of DxO PhotoLab?
-
Which DxO PhotoLab Edition (ESSENTIAL or ELITE) supports my camera?
-
What is the difference between DxO PureRAW and DxO PhotoLab and what do they have in common?
System Requirements & Compatibility
Show all
-
Does my machine configuration suit for DeepPRIME and DeepPRIME XD?
-
Is my operating system suitable for running DxO software?
-
What are the system requirements for DxO PhotoLab?
-
Do you support Apple M1/M2 natively?
-
Can I use DxO PhotoLab without an internet connection?
-
Does my machine configuration suit for DeepPRIME and DeepPRIME XD ?
Supported Cameras, Lenses & Formats
Show all
-
Do any specific extra restrictions apply to images from cameras using FujiFilm X-Trans Sensors?
-
Which camera/lens combinations are supported by DxO PhotoLab for use with RAW images?
-
Which DNG files are supported by DxO PhotoLab as input?
-
My camera and/or lens is not supported. How do I request it?
-
Why does it take DxO sometimes longer than other companies to support new cameras?
-
Are additional RAW formats (such as sRAW, mRAW, RAW-S, HE and HE* etc.) always supported if a camera's standard RAW images are compatible?
Upgrading & Purchasing
Show all
-
I already own a license for DxO PhotoLab, how can I upgrade?
-
I recently bought DxO PhotoLab, am I eligible for a free upgrade or anything else?
-
Why is my upgrade price the same as the new license pricing?
-
If I buy DxO PhotoLab, can I get a special price for the purchase of other DxO products?
-
How do I activate trial versions of DxO software? I tried a DxO PhotoLab demo and it has expired. Can I extend the trial period?
-
I bought DxO PhotoLab but didn't know that not all cameras are supported. How can I return it?
Installing & Activating
Show all
-
After I activate the newest version of software, can I uninstall the older versions?
-
I have run out of activations for my DxO software's GIFT license: can I add more activations?
-
If I uninstall the DxO software from my current computer, will that automatically release the activation for use on my new computer?
-
How many computers can I install DxO PhotoLab on? Can I use it on Mac and PC with the same license?
-
I would like to transfer my licence to a new computer, how can I deactivate my licence from the old one?
-
Can I uninstall an earlier version of DxO PhotoLab after I installed a newer version of DxO PhotoLab?
How to’s / Functionality
Show all
-
After processing my files, they seem to show distortion.
-
I've changed my standard preset, but DxO PhotoLab seems to ignore it.
-
How to export to Affinity Photo 2?
-
Why did the default setting for DeepPRIME/DeepPrime XD acceleration on M1 & M2 Macs change? (macOS only)
-
DeepPRIME* and DeepPRIME XD* hardware acceleration further information.
-
How will the 'DxO wide gamut' introduced in DxO PhotoLab 6 handle any images I edited in earlier versions of the product?
Error Conditions & Messages
Show all
-
Why is there a magenta cast on my images when I use DeepPRIME/DeepPRIME XD denoising after upgrading to macOS Ventura on my M1 & M2 Mac? (macOS only)
-
Error "we have detected that some of your hard drives are configured in a way that is not supported by DxO PhotoLab."
-
DxO PhotoLab has been crashing at or soon after start up: is this related to the recent installation or update of AMD ATI Radeon drivers on my computer?
-
Why does DxO PhotoLab regularly crash while processing my images?
-
What's the best way to perform a 'clean reinstallation' of DxO PhotoLab?
-
Why do I see an error message when I try to process RAW files from my Fuji Camera in DxO PhotoLab ESSENTIAL?