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DxO PhotoLab
DxO PhotoLab documents
Version 6
Version 5
Version 4
Version 3
Version 2
Version 1
General Product Information
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What are the new features of DxO PhotoLab 6?
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Where can I load the user guide and how can I print it?
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How do I know if I have the latest version of the software?
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Why should I use unedited images? Why RAW?
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Are Perspective Tools available in DxO PhotoLab ?
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Which DxO PhotoLab Edition (ESSENTIAL or ELITE) supports my camera?
System Requirements & Compatibility
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Can I use DxO PhotoLab without an internet connection?
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Does my machine configuration suit for DeepPRIME and DeepPRIME XD ?
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How is the OpenCL function utilised with DxO PhotoLab?
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Does DxO's software require internet access to activate?
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Is my operating system suitable for running DxO software?
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I have an older graphic card installed in my system, will this cause problems on my computer?
Supported Cameras, Lenses & Formats
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Why does it take DxO sometimes longer than other companies to support new cameras?
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My camera and/or lens is not supported. How do I request it?
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My camera-lens combination is listed on the website, but DxO PhotoLab won't install the module.
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How can I install optical modules for newly supported cameras to use with my older version of DxO PhotoLab?
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DxO PhotoLab requirements and options when working with a RAW file.
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Which DNG files are supported by DxO PhotoLab as input?
Upgrading & Purchasing
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I already own a license for DxO PhotoLab, how can I upgrade?
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How do I activate trial versions of DxO software? I tried a DxO PhotoLab demo and it has expired. Can I extend the trial period?
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If I buy DxO PhotoLab, can I get a special price for the purchase of other DxO products?
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How many computers can I install DxO PhotoLab on? Can I use it on Mac and PC with the same license?
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I bought DxO PhotoLab but didn't know that not all cameras are supported. How can I return it?
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I recently bought DxO PhotoLab, am I eligible for a free upgrade or anything else?
Installing & Activating
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Will "Mixpanel" access my private files and information?
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How do I reinstall the Adobe Lightroom PhotoLab plug-in?
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I have run out of activations for my DxO software's GIFT license: can I add more activations?
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I bought an Elite upgrade licence but I can still see my Essential version, how can i activate it?
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Do I need to uninstall the demo version before upgrading to the full version?
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After I activate the newest version of software, can I uninstall the older versions?
How to’s / Functionality
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DeepPRIME* and DeepPRIME XD* hardware acceleration further information.
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Which of DxO's denoising methods should I use?
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I work on a sRGB monitor and I export my images using the sRGB color profile: why do the exported images look different compared to what I see on screen while editing?
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Why is the “ICC profile used for display” option missing from the “Preferences/Common” options? (Windows only)
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Where can I find the new Filp and Mirror tool in DxO PhotoLab 6?
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Where can I find the new ReShape tool in DxO PhotoLab 6 ?
Error Conditions & Messages
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Why was a "This app can't run on your PC" error message displayed when trying to install? (Windows only)
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I own Nik Collection. Why is the button to access Nik Collection in DxO PhotoLab grayed out and inactive?
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Why do I see an error message when I try to process RAW files from my Fuji Camera in DxO PhotoLab ESSENTIAL?
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Are there any basic troubleshooting steps I can attempt before I open a support ticket? (Windows only)
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Why am I seeing the following error message? "There is a problem with this Windows installer package. A script required for this install to complete could not be run."
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Why can't I see the "Local Adjustments" button in DxO PhotoLab?