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DxO PhotoLab
DxO PhotoLab documents
Version 5
Version 4
Version 3
Version 2
Version 1
Upgrades & purchases FAQs
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Your competitors' pricing is better than the new pricing you have available
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Did your prices go up simply because you started offering support for Fuji X-Trans cameras?
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Last year the upgrade price was less, now the prices increases. Why have you raised the pricing for both new and upgrade purchases? This is not fair to loyal customers.
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I just purchased DxO PhotoLab, do I qualify for a free upgrade to the newest DxO PhotoLab?
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As a loyal customer of DxO PhotoLab, is there a special upgrade price available to the newest DxO PhotoLab?
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What are the differences between the two editions of DxO PhotoLab?
System requirements & recommendations FAQs
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Do you support Windows 11?
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Do you support Apple M 1 native?
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Do you also have a version for my tablet or are you planning to have such a version?
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DxO PhotoLab / DxO PureRAW / DxO FilmPack / DxO ViewPoint compatibility with OSes & third-party software
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System requirements for DxO PhotoLab
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Which version of Windows is supported by DxO PhotoLab?
Installation / Activation FAQs
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I am upgrading my DxO PhotoLab: is my data automatically migrated?
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I have the ESSENTIAL Edition of my DxO software, but it still shows the option to activate in the drop down menu. Why?
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I am upgrading my DxO PhotoLab. Do I need to first remove the previous version of DxO OpticsPro/DxO PhotoLab I have installed on my system in order to install DxO PhotoLab?
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Can I uninstall an earlier version of DxO OpticsPro/DxO PhotoLab after I install DxO PhotoLab?
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What is the "Product improvement program?"
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I tried a demo of an earlier version of DxO OpticsPro/DxO PhotoLab and it has expired. Can I try the demo of DxO PhotoLab for a full 30 days?
Program / Plugin compatibility FAQs
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How to’s / Functionality FAQs
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Is it possible to combine control points and control lines, also negative control points?
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Is the number of keywords is limited?
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Is there a limitation of characters for the image description?
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Is keywords edition also available in medatada panel of Customize tab?
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Can I use the images AND their keywords on a different computer?
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I removed keywords by accident, (how) can I restore them?
Module FAQs
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Why is my camera supported in DxO PhotoLab but not in DxO PureRAW? Isn’t it based on the same engine?
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Will you also support older Fuji X-Trans Sensors, which are not yet supported?
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Are you going to continue to support the X-trans cameras after the DxO PhotoLab 5 release?
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Fuji X-Trans Sensors are only supported in Beta mode. What are the restrictions?
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Can I use DxO optics modules designed for one camera for another similar camera?
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There are no DxO optics modules for any of my camera/lens combinations. Can I use DxO PhotoLab?
Error conditions & messages FAQs
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For some images I’m missing the Option for DxO PRIME noise reduction, what happened?
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I changed the shot date for my RAW file, why is it not applied to my browser in the file system?
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DxO PhotoLab user interface is corrupted and/or glitches appear on my screen (Windows only)
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Will "Mixpanel" access my private files and information?
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Why does my firewall/anti-virus tell me that DxO PhotoLab is seeking access to "https://www.mixpanel.com/"?
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My DNG files with lossy compression are not supported by DxO PhotoLab.