DxO PhotoLab documents
General Product InformationShow all
- What are the new features of DxO PhotoLab 6?
- Where can I load the user guide and how can I print it?
- How do I know if I have the latest version of the software?
- Why should I use unedited images? Why RAW?
- Are Perspective Tools available in DxO PhotoLab ?
- Which DxO PhotoLab Edition (ESSENTIAL or ELITE) supports my camera?
System Requirements & CompatibilityShow all
- Can I use DxO PhotoLab without an internet connection?
- Does my machine configuration suit for DeepPRIME and DeepPRIME XD ?
- How is the OpenCL function utilised with DxO PhotoLab?
- Does DxO's software require internet access to activate?
- Is my operating system suitable for running DxO software?
- I have an older graphic card installed in my system, will this cause problems on my computer?
Supported Cameras, Lenses & FormatsShow all
- Why does it take DxO sometimes longer than other companies to support new cameras?
- My camera and/or lens is not supported. How do I request it?
- My camera-lens combination is listed on the website, but DxO PhotoLab won't install the module.
- How can I install optical modules for newly supported cameras to use with my older version of DxO PhotoLab?
- DxO PhotoLab requirements and options when working with a RAW file.
- Which DNG files are supported by DxO PhotoLab as input?
Upgrading & PurchasingShow all
- I already own a license for DxO PhotoLab, how can I upgrade?
- How do I activate trial versions of DxO software? I tried a DxO PhotoLab demo and it has expired. Can I extend the trial period?
- If I buy DxO PhotoLab, can I get a special price for the purchase of other DxO products?
- How many computers can I install DxO PhotoLab on? Can I use it on Mac and PC with the same license?
- I bought DxO PhotoLab but didn't know that not all cameras are supported. How can I return it?
- I recently bought DxO PhotoLab, am I eligible for a free upgrade or anything else?
Installing & ActivatingShow all
- Will "Mixpanel" access my private files and information?
- How do I reinstall the Adobe Lightroom PhotoLab plug-in?
- I have run out of activations for my DxO software's GIFT license: can I add more activations?
- I bought an Elite upgrade licence but I can still see my Essential version, how can i activate it?
- Do I need to uninstall the demo version before upgrading to the full version?
- After I activate the newest version of software, can I uninstall the older versions?
How to’s / FunctionalityShow all
- DeepPRIME* and DeepPRIME XD* hardware acceleration further information.
- Which of DxO's denoising methods should I use?
- I work on a sRGB monitor and I export my images using the sRGB color proﬁle: why do the exported images look diﬀerent compared to what I see on screen while editing?
- Why is the “ICC profile used for display” option missing from the “Preferences/Common” options? (Windows only)
- Where can I find the new Filp and Mirror tool in DxO PhotoLab 6?
- Where can I find the new ReShape tool in DxO PhotoLab 6 ?
Error Conditions & MessagesShow all
- Why was a "This app can't run on your PC" error message displayed when trying to install? (Windows only)
- I own Nik Collection. Why is the button to access Nik Collection in DxO PhotoLab grayed out and inactive?
- Why do I see an error message when I try to process RAW files from my Fuji Camera in DxO PhotoLab ESSENTIAL?
- Are there any basic troubleshooting steps I can attempt before I open a support ticket? (Windows only)
- Why am I seeing the following error message? "There is a problem with this Windows installer package. A script required for this install to complete could not be run."
- Why can't I see the "Local Adjustments" button in DxO PhotoLab?